Refund policy

DISCLAIMER

SOME OF THE MATERIALS MAY HAVE SLIGHTLY DIFFERENT SHADES OF COLOURS DUE TO THEIR UNIQUE/ DEADSTOCK FABRICS NATURE. PLEASE TAKE A LOOK AT EACH PRODUCT DESCRIPTION ON OUR SITE BEFORE YOU MAKE A PURCHASE. 

RETURNS 

WE HAVE A 14-DAY RETURN POLICY, WHICH MEANS THAT YOU HAVE 14 DFAYS AFTER RECEIVING THE ORDER TO REQUEST A REFUND.

TO BE ELIGIBLE FOR A RETURN, ITEM MUST BE IN THE SAME CONDITION WHEN YOU RECEIVED IT: UNUSED OR UNWORN, WITH TAGS AND ITS ORIGINAL PACKAGING. YOU WILL ALSO NEED TO PRESENT YOUR PURCHASE RECEIPT.

TO START A RETURN PROCESS, PLEASE CONTACT US AT SUPPORT@STANALFIE.COM. IF YOUR RETURN IS ACCEPTED , WE WILL DEND YOU INSTRUCTIONS ON HOW AND WHERE TO SEND YOUR PACKAGE BACK TO US. ITEMS SENT BACK TO US WITHOUT FIRST REQUESTING A RETURN WILL NOT BE ACCEPTED.

WE DON'T OFFER PAID RETURNS, WHICH MEANS THAT YOU WILL BE RESPONSIBLE FOR PAYING THE SHIPPING COSTS FOR RETURNING YOUR ITEM. SHIPPING COSTS ARE NON-REFUNDABLE. 

REFUNDS

TO BE ELIGIBLE FOR A REFUND, THE ITEM IN QUESTION MUST BE UNUSED AND IN THE SAME CONDITION AS WHEN YOU RECEIVED IT.

ONCE WE RECEIVE AND INSPECT YOUR RETURN, YOU WILL GET NOTIFICATION EMAIL FROM US. 

PLEASE ALLOW 1-5 BUSINESS DAYS TO RECEIVE A REFUND FROM US (DEPENDING ON THE COUNTRY OF YOUR BANK).